Effective Date: 03-07-2025

Welcome to The Crafty Barrel Company. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by The Crafty Barrel Company. Throughout the site, the terms “we,” “us,” and “our” refer to The Crafty Barrel Company. These terms govern your use of our website and any purchases made via our online store.

2. Products

All products listed are subject to availability. Due to the nature of reclaimed oak barrels, each item is unique. Natural variations in size, wood grain, colour, and finish are part of their character and not considered defects.

We reserve the right to modify product details, pricing, and availability without prior notice.

3. Orders & Payment

By placing an order, you confirm:

  • You are legally capable of entering into a binding contract
  • All details provided are accurate and up to date
  • You have authorised payment using a valid credit/debit card or third-party provider (e.g., Stripe)

We reserve the right to refuse or cancel any order at our discretion (e.g., stock issues, suspicious activity, pricing errors).

4. Pricing & Delivery

All prices are listed in GBP (£) and include VAT where applicable.
UK mainland delivery is included in the advertised price unless stated otherwise.

Estimated delivery times are provided at checkout, but delays may occasionally occur due to courier or logistics issues. We are not liable for any loss caused by delivery delays.

5. Returns & Refunds

Please refer to our Refund & Return Policy for full details.
Returns are accepted within 14 days for unused items in original condition. Customers are responsible for return postage unless the item is faulty or incorrect.

6. Use of the Website

You agree not to use our website:

  • For any unlawful, harmful, or fraudulent purpose
  • To transmit viruses or malicious code
  • To interfere with the site’s security or other users’ experience

We reserve the right to terminate access if misuse is detected.

7. Intellectual Property

All content on this website, including text, images, graphics, and branding, is the intellectual property of The Crafty Barrel Company and is protected by UK copyright law. You may not reproduce or distribute content without our written permission.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Liability

We take all reasonable care to ensure that our products are described accurately and delivered safely. However, The Crafty Barrel Company shall not be held liable for:

  • Any indirect or consequential loss
  • Issues arising from improper use, alteration, or installation of the products
  • Inaccuracies due to third-party errors (e.g., courier or supplier delays)

10. Governing Law

These terms are governed by and construed in accordance with UK law. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the UK courts.