1. Are your barrels made from real whisky or bourbon barrels?

Yes! All our barrels are made from authentic reclaimed whisky or bourbon barrels sourced from UK and international distilleries.

 

2. What size are the barrels and planters?

Most of our barrels and planters are approximately 17" high x 24" wide, though sizes may slightly vary due to the nature of reclaimed materials.

 

3. Can the planters be used as ponds or water features?

Yes, but please let us know during checkout. Some barrels have drainage holes, and we’ll do our best to supply one without if pond use is intended.

 

4. Are the barrels treated or varnished?

No, our oak barrels are sold untreated to preserve their natural rustic character. Oak is naturally weather-resistant and can last 10+ years with minimal care.

 

5. Can the whole barrels be used as furniture or display pieces?

Absolutely! Many of our customers use full-size barrels as bar tables, decor pieces, sinks, or bases for custom furniture.

6. Can your barrels be used for ice baths?

Yes – our full-size oak barrels are strong, deep, and ideal for cold therapy. We recommend sealing the inside if you want a watertight solution.

 

7. Do the ice baths come with a lid or accessories?

Unless stated, they come as barrels only. Contact us if you'd like to add a lid or accessories to your order.

8. Do I need to treat the planters or barrels?

It’s not required, but you may choose to apply a food-safe or plant-safe oil/sealant to prolong their appearance, especially for indoor or decorative use.

 

9. Will the barrels change colour over time?

Yes, oak will naturally age to a silver-grey patina outdoors. This is normal and part of its rustic charm.

10. Do you offer free delivery?

Yes, we offer free mainland UK delivery on all orders. Additional charges may apply for remote areas.

 

11. How long does delivery take?

Orders typically arrive within 3–7 working days, depending on your location and order size.

 

12. Can I return a barrel if I change my mind?

Yes, returns are accepted within 14 days as long as the product is unused and in original condition. See our Refund & Return Policy for details.

13. Can I choose the look or finish of the barrel?

As these are reclaimed items, each one is unique. We cannot guarantee a specific finish, but all barrels meet our Grade A quality standard.

 

14. Do you offer bulk discounts for trade or landscaping projects?

Yes! Contact us for trade or volume pricing if you're ordering large quantities.

 

15. How can I contact customer service?

You can reach us at 📧 hello@oakandbarrel.co.uk – we aim to respond within 24 hours (Monday to Friday).